TESSERE’s Take on Supporting Mental Health and Wellbeing with Peer Networks
What does a special agent with the KBI and a zoo or aquarium professional have in common? Both face highly stressful situations, care deeply about their work, and occasionally need confidential support from someone who understands.
Compassion and care are strengths in the zoo and aquarium profession, benefiting animals, communities, and the planet. However, this compassion can also lead to fatigue, pain and trauma that can have long-lasting mental and physical effects. Supporting staff mental health and wellbeing is not just the right thing to do; it’s essential for staff retention and resilience.
In August’s ECHO Digital, we talked with Bethanie Popejoy, Senior Special Agent with the Kansas Bureau of Investigation to explore peer models used within the KBI to support first responders and how these models can be adapted to help zoo and aquarium professionals.
- Trauma Knows No Rank
Everyone feels the effects of trauma, regardless of role. Peer support systems provide confidential spaces for all staff to process stress and pain, promoting resilience at every level. - This Work Requires Building a Culture of Trust and Vulnerability
Effective peer networks depend on trust, confidentiality, and visible support from leadership. Policies and regular touchpoints can help embed these values into daily culture. - There is Strength in Structured Peer Support
Peer support goes beyond informal chats; training equips staff to handle critical conversations and connect colleagues to deeper resources if needed. - Seek Out Community Collaboration Opportunities
By partnering with local law enforcement, zoos and aquariums can learn from established peer models, bringing valuable tools to support their own high-stakes work environments.
